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Avaya Dummies Guide to Voice over IP - To help you understand the options and benefits of IP Telephony this is a 'must-read' for anyone considering migrating their communication system in the short or long term. This Avaya limited edition of VoIP For Dummies shows how converging your traditional voice and data networks can save money and increase efficiency and productivity throughout your organization. - Download this Guide -
 
White Paper - DTI Guide to Voice over IP - This white paper is for small to medium sized businesses who want to cut the cost of their phone bill. It’s also for those who want to integrate their phone system with their business applications, to make staff more productive and offer better customer service. It covers: the benefits of implementing VoIP, with advice on how to go about it.
Download this Guide -
 
White Paper - DTI Guide to CTI - Computer Telephone Integration links up your computers and telephones. This factsheet talks through the benefits, and explains how to implement it in your business. - Download this Guide -






Please be advised that the guides have been written to address the needs of companies and organisations looking to implement VoIP. If your interest is personal and you're looking to make free calls over the internet you may find more approriate information at: www.skype.com


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