Your recent service call

  
Many thanks for visiting this page which should occupy not more than one minute of your time. We trust that your recent issue is now fully resolved, however if you are not totally satisfied with the outcome please e mail callcontrol@psu.co.uk or call them on 0845 481 0020

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In order for us to continually improve our service we would appreciate it if you would answer the following questions. We appreciate that time is precious so as a token gesture we would like to enter you into our monthly draw to win a bottle of premium champagne*.

If you work for a public body or your inhouse policy precludes entry into draws or competitions, we will happily donate an equivalent cash value to a charity of your choice. If you have no preference we will donate it to Cancer Research UK, our chosen charity.

 

Answer the following questions to be entered into the monthly draw

   * denotes a required field.
 Reference / Ticket No: 
 Engineer (if known) 
 If I win the monthly draw: 
 Your name  *
 Your company / organisation  *
 Your e mail address  *
 Has the issue been resolved?  *
 If partially, would you like us to reopen the ticket? 
 On a scale of 1 to 10 where 1 is unhappy and 10 is very happy, please answer the following questions: 
 How satisfied are you with the resolution of your issue? 
 How satisfied are you with the speed at which we resolved the issue? 
 How satisfied are you with the service you received? 
 How satisfied are you with our company overall? 
 Comments 


* Champagne brands may vary from brands shown in the pictures