Your recent service call

In order for us to continually improve our service we would appreciate it if you would answer the following questions, which should take no more than one minute of your time. Your response will be entered into our monthly prize draw where you will have the chance of winning £40 in High Street Vouchers, Chocolate Heaven Hamper or a Sparkling Surprise Wine and Truffles basket. If you work for a public body or your in-house policy precludes entry into draws or competitions, we will donate £40 to a charity of your choice or to PSU’s chosen charity Cancer Research.

Complete the form to be entered into the monthly draw

 * denotes a required field.
 Service Call Reference 
 Engineer (if known) 
 If I win the monthly draw: 
 Your name  *
 Your company / organisation  *
 Your e mail address  *
 Has the issue been resolved?  *
 If partially, would you like us to reopen the ticket? 

On a scale of 1 to 10 where 1 is unhappy & 10 is very happy, answer the following questions:

 How satisfied are you with the resolution of your issue? 
 How satisfied are you with the speed at which we resolved the issue? 
 How satisfied are you with the service you received? 
 How satisfied are you with our company overall? 
 Comments