MiVoice Office 250 6.2 new software release
Product Enhancements and functional changes for MiVoice Office 250 Release 6.2
MiVoice Office 250 6.2 new software release

Date: 29 September 2016

Release 6.2 is only supported on HX systems. If you have a CS system please contact us to discuss options. 6.2 features include:

  • System park and group pick-up with dedicated keys
  • Import of professional WAV recordings
  • Support for 5624 Wi-Fi handsets
Contact us about this Release

MiVoice Office 250 Release 6.2

Features and upgrades

Description

Product Area

System Park

System Park is a feature that allows calls to be parked by a phone, then either retrieved again by that phone, or retrieved by another phone

  • A new Park/Pickup key can be configured by the Admin or the User (in User Web Portal).
  • The Park/Pickup key must be assigned to a Phantom destination or a Hunt Group destination.
  • The Park/Pickup key with the same destination may be configured on several phones.
  • Multiple calls may be parked on the same destination.
  • Parked calls will recall the person who parked the call after a timeout.
  • If a call is parked on a Park/Pickup key, the key will flash.

Group Pickup Enhancement

Assigning a Park/Pickup key to a Hunt Group destination is an enhancement to the existing Group Pick-up feature, allowing Group Pick-up using a single key press, whilst also allowing for a visual indication

MOH (Music on Hold) for parked destinations

To change from Ringback to MOH for Parked Calls, two configurations are needed:

  1.   Change the ‘Audio for Calls Ringing at this Device’, from Ringback to Music, at the Park Phantom(s)
  2.   Change the ‘Audio for Transfer to Ring’ from ‘Ringback’, to ‘Use Next Device’s Audio Source’, at the Trunk Group.” 

Import Audio Files for Audiotex Recording Enhancement

You can now import audio files and use them for Audiotex applications, including Auto Attendant (AA) and Call Routing Announcement (CRA) features. This will improve the quality and fidelity of the recordings and allow pre-recorded, professional recordings for auto attendant greetings and announcements.
Recording requirements are as follow

  • At this time, only WAV files are supported
  • Recordings must be less than 5 minutes in length

Security improvements for SSL connections (Webserver, SSH) used on the system

Supported protocols include

  • OpenSSH 7.1
  • OpenSSH 1.0.2a
  • Web services are only accessible via TLS 1.2 encryption

Microsoft Exchange 2016

With Release 6.2 you can integrate your systems Unified Messaging with MS Exchange 2016

MiVoice 5624 Wireless Phone Support

The MiVoice 5624 Wireless Phone is Mitel’s first VoWiFi (Voice over Wi-Fi) handset operating on 802.11n network

Other

In SysAdmin:

  • System connection names no longer support special characters and will be removed.  The Manage System Connections window may  then be presented indicating a change is required

In SysAdming & Diagnostics:

  • The size of voice data backup file will now be displayed in a message box, before the download is started

Discontinuation of support for CS platform

With Release 6.2 there is no more support for CS platform

Key Features Updates: prior to & including 6.2 release

Software features & updates that deliver real value to your business
SIP Trunking support

SIP Trunking support

Mid Call Features for Mobile Workers

Mid Call Features for Mobile Workers

Microsoft Lync/Skype for Business Integration support

Microsoft Lync/Skype for Business Integration support

Mitel Phone Manager Softphone

Mitel Phone Manager Softphone

Enhanced conferencing, including Meet-Me conferencing

Enhanced conferencing, including Meet-Me conferencing

Dynamic Extension Express

Dynamic Extension Express

Support for 5360 and 5610 DECT Handsets

Support for 5360 and 5610 DECT Handsets

Support of Video Calls with MiCollab Native Clients

Support of Video Calls with MiCollab Native Clients

Hot Desking

Hot Desking

Support for 5624 Wi-Fi handset

Support for 5624 Wi-Fi handset

Get your phone system updated with the latest releases

Contact us

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We provide Business Technology solutions across the UK and will be delighted to assist you.

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