Problems & Issues
You’re wasting time juggling multiple suppliers & different points of contact
Constant delays and problems project managing issues
Disputes between multiple technology providers
Costly downtime due to poor quality support and unhelpful suppliers who are slow to respond
You’re not getting the benefits or performance you expect from new solutions or services
You’re paying too much for your business technology outsourcing
The number of suppliers that you’re managing may surprise you.
With businesses dependant on multiple technologies to run their operations, it’s common to rely on different suppliers who don’t have a clear overview of your eco-system.
Shifting to a single provider has tangible benefits in time, costs and resources.
Phone system maintenance, connectivity, email, IT security, backup, server, workstations - one company or many?
The number of hours, processes & resources required to manage them can quickly escalate.
Co-ordinating services from multiple providers is also challenging, as the speed & quality of service you receive will vary from one supplier to the next. This makes it extremely difficult to get the consistent performance and reliability your business needs.
Outsourcing everything you require from a single supplier will help you. With a single, dedicated point of contact, you’ll receive a faster, improved quality of service. And you’ll also gain the consistent technology performance you need, from a provider with the holistic understanding and expertise to keep it this way.
Technologies, services & strategies
How a single supplier improves efficiency
Cuts Outsourcing Costs
You’ll gain economies of scale with a single platform for your billing, less invoicing and reduced administration.
Whole Ecosystem Coverage
A single provider covers your whole ecosystem environment and has the oversight to know what other areas of your infrastructure needs optimising to increase performance of new solutions or developments. A holistic approach ensure tasks such as a server upgrade are never carried out without checking first that there’s enough bandwidth for users to access it.
Single Point of Contact
Save time with a single point of contact. A dedicated account manager’s on-hand to answer and respond to all your queries & needs, making things happen much faster.
Reduces disruptions & stress and helps you to keep your projects on track – your provider is responsible for managing your infrastructure and able to handle any issues or disputes you have.
Enhances the quality and responsiveness of your support – helping you to maintain systems & staff efficiency.
Multiple lines of service keeps your supplier’s accountability levels high with a tried and tested path. Consistent delivery of performance maximises your benefit from new solutions or services.
Consultative, strategic support provides long term, value added benefits for your business.
Moving your business technology to a single provider makes good sense. By making your operations leaner & more efficient, you put your business in a better position to fast track growth.