Our customers know we’re always there supporting them every step of the way - from pre-sales & sales to ongoing service & beyond.
This sentiment was clearly expressed in recent conversations with two them – English National Ballet, who switched to us in 2016 and long standing client Wightman & Parrish, who've re-signed.
One thing that particularly stands out for our customers is our ability to instil confidence from the outset. A feeling that resonated greatly with English National Ballet’s Facilities Manager, Adrian Wyer - a significant factor in their decision to work with us.
"It was evident from our very first consultation with their business development team that PSU really understood how to support and move our telecoms systems forward."
The strength of our phone systems support expertise and its price is highly valued by our customers. And it’s the reason we have many satisfied long term clients like Wightman & Parrish, who we’ve been working with since 2009. Their IT Systems Administrator, Tristan Martin is delighted with the support they are getting.
"PSU offers excellent value for Mitel Maintenance. We’ve seen other providers try to charge a premium rate for the service that they deliver as standard."
The reliability of our support is critical for high profile organisations like English National Ballet, who depend on being able to successfully handle large call volumes every day.
"We needed a Mitel maintenance provider we could really rely on. It’s been easy with the care & attentiveness of PSU’s teams who’ve been there supporting us throughout."
A view echoed by Wightman & Parrish, when talking about our speed in responding to any issues.
"The quality of PSU’s service is second to none. They always meet the SLA’s."
These high standards are why many customers are choosing us for Mitel phone system maintenance. And why many more like English National Ballet, trust us to meet the future demands of their business.
"With PSU on board, we know we’ve got the right phone system support needed to ensure we can take donations, bookings and arrange our next performance."