Mitel MiContact Center Live
MiContact Center Live
Quick and simple to respond to fast changing business requirements, and you only have to pay for what you need and use.
- Social Media
- Interactive Voice Response
- Automatic Outbound Calling
- Controlled Routing
MiContact Center Live at a glance
Cloud-based MiContact Center LiveThe platform is designed to offer maximum agility and scalability, and robust phone channel capabilities through MiContact Center's Live Voice application.
Customer FocusedAssess how many people called into your organisation over any time period, so you can review and adjust your business hours to best suit the needs of your customers.
Real-time ReportingCreate real-time and historical call report. MiContact Center enables you to keep track of what is happening at any given time.
Control CostsClosely monitor and control call costs, giving you a more comprehensive picture about your expenditure patterns in terms of amounts and areas where it is being spent.
Mitel MiContact - A Day in the Life
Upgrading a Housing Association Phone System
Download the case study to see how MTHA benefited from our award winning engineering experience in delivering & maintaining telecoms and IT infrastructures.Download
MiContact Center Office Brochure
MiContact Center Office is an entry-level contact center solution for small and medium-sized businesses that need to share calls amongst a team.Download
Why Choose PSU for Mitel
Top Ten Reasons to choose PSU for Mitel - Covering our expertise around Supply, Consultancy, Installation and Maintenance.Download