Mitel Platinum Dealer | Trevor Riley | Customer Satisfaction | Inter-Tel Axxess

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Welcome to the twelfth issue of our client newsletters. We're grateful to have received so much positive feedback since their launch and will attempt to maintain the informative bias as opposed to product and service driven content. We're also aware that you enjoy our quest for the weirdest websites so this issue's award goes to: www.willitblend.com.

Previous Newsletters can be found in our News Archive.

How to create a customer satisfaction survey

Introducing the Online Customer Satisfaction Form has been one of the most effective methods of measuring how well we are perceived within our customers. We explain what we've learned and how you could implement it within your business.

Find out what we learned when we implemented the survey

PSU goes platinum with Mitel

PSU have reason to celebrate 2008 following their return from the Mitel Reseller Convention in Orlando, Florida. Having more than doubled their orders of Inter-Tel systems during 2006, the group went on to increase this figure by a further 75% in 2007.

See why so many companies choose PSU for Inter-Tel

Learn how to get your website to the top

We've worked hard and invested heavily in ensuring that when people search for IT, telecom and website CMS related keywords and phrases, we appear at the top of the listings. Learn how we did it on our SEO Training Courses.

We'll teach you what works and what doesn't

Sales. Science or black-art?

In this issue, Ken Trim, the industries leading sales trainer and people motivator, focusses in on one of the key areas of the sales process that will remind every salesman out there how to maximise their sales pipeline and ultimately win more business.

If you're in sales you need to read this

Inter-Tel Axxess and CS5000 Upgrade Guide

There are still a large number of systems in the UK not taking advantage of all the features and facilities released over the last fifteen years. Upgrading can be far cheaper than you think and in many occasions will end up costing nothing thanks to the savings that new technology can take advantage of

An essential guide to upgrading for the least money possible

Corporate Manslaughter Law

The Corporate Manslaughter and Corporate Homicide Act 2007 will come into force on 6 April 2008, across the UK. The Act sets out a new offence for convicting an organisation where a gross failure in the way activities were managed or organised results in a person’s death.

How this new law should be addressed by business

Meet the team - Cheer up Trevor!

IT Support is an essential part of any successful organisations annual spend. Luckily, people who contract in PSU for this support enjoy quicker resolutions thanks to dedicated engineers such as Trevor Riley.

Why the long face, Trevor?

Ultimate resource for dinner party trivia

Everyone here is addicted to a blog written by someone in the BBC that is dedicated to interesting facts unearthed during the news organisations creative process. It's amazing that someone actually sits down and keeps this blog updated.

100 interesting facts that you probably never knew

Recycling, WEEE and your business

Every year we throw away millions of tonnes of electrical and electronic waste, which is enough to fill the new Wembley Stadium several times over. Gary Sullivan at Citation plc takes a look at the important areas that you should be looking at.

Is your business doing enough?

Satisfaction Surveys

Mitel Platinum Dealer

SEO Training Courses

Sales. Science or Art?

	Inter-Tel Upgrade Guide
	Manslaughter Law

Meet the Team - Trevor

Dinner Party Trivia

WEEE and Recycling

Focused on advising, implementing and supporting IP telephony, server, computer and networking solutions designed for SME, large organisations and public bodies.

PSU Technology Group
Head Office
Manchester Park
Tewkesbury Road
Cheltenham
Gloucestershire
GL51 9EJ

T: 0870 112 1128
F: 0870 420 8922
E: sales@psu.co.uk
W: www.psu.co.uk

	Inter-Tel Maintenance
	Inter-Tel Upgrades
	VOIP & IP Telephony
	Server Maintenance

Wholesale Line Rental

Cheaper Business Calls

You can browse previous issues of our newsletter by visiting back issues..

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commms business awards dealer of the year finalist 2007

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PSU Technology Group is a trading style of PSU Technology Group Ltd
Registered in England and Wales at: 3 Manchester Park, Tewkesbury Road, Cheltenham, GL51 9EJ
Company Registration No. 04812202 | VAT No. 821868414

PSU Technology Group
Head Office
Manchester Park
Tewkesbury Road
Cheltenham
Gloucestershire
GL51 9EJ

http://www.psu.co.uk/

T: 0870 112 1128
F: 0870 420 8922