Mitel 6865 SIP Phone for MiCloud Office

Feature-rich and affordable, this enterprise grade phone offers exceptional flexibility for the home or business office.

  • Mitel 6865 SIP Phone
  • Mitel 6865 SIP Phone
  • Mitel 6865 SIP Phone
Mitel 6865 SIP Phone Mitel 6865 SIP Phone Mitel 6865 SIP Phone

Mitel 6865 SIP Phone

The Mitel 6865 SIP Phone offers exceptional flexibility in a true enterprise grade SIP desktop phone.

  • Support for up to 24 lines when connected to an expansion module
  • 3.4” 128x48 pixel LCD display with soft white backlighting
  • HD wideband audio
  • Eight programmable hard keys
  • XML capabilities
  • Native DHSG/EHS headset support
  • Supports up to three expansion modules
  • PoE Class 2
Mitel 6865 SIP Phone at a glance
HD Audio

HD Audio

Integrating HD wideband audio codecs, advanced audio processing and hardware components that support a true wideband frequency range, the 6865 offers a superior voice experience.

Enhanced Call Management

Enhanced Call Management

Personal directories, callers logs, redial lists and eight programmable key entries.  Even more productivity-enhancing features are available at the push of a button, including Shared Call Appearance (SCA), Busy Lamp Fields (BLF), three-way conferencing, transfer, call waiting, call park, call pickup, intercom and paging. Plus up to 3 expansion modules.

Flexible Headset Options

Flexible Headset Options

The Mitel 6865 SIP Phone features an innovative headset port that uniquely provides dual support for DHSG/EHS and modular four-pin headset connections.

Environmentally Friendly

Environmentally Friendly

Using dynamic Power over Ethernet (PoE) class reporting, the 6865 has a PoE Class 2 rating and automatically switches classes when an M685 LCD expansion module is connected, enabling the phone and network switches to efficiently manage power consumption.

Perfect for Small and Medium Sized Business

MiCloud Office Prices starting from as little as £3.63 per user per month
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Mitel 6865 SIP Phone specifications
Feature Keys
  • 2 dedicated line keys with LEDs
  • 8 Programmable keys with LEDs
  • 4-way navigation key with Select/OK button
  • Dedicated function keys, including Conference, Transfer, Callers List, Hold, Redial, Goodbye, Options, 2 volume keys, Mute (with LED) and Speaker/Headset (with LED)
Audio and Codecs
  • Mitel Hi-Q Audio Technology
  • Hearing aid compatible (HAC) handset
  • Full-duplex quality speakerphone
  • Wideband handset and speakerphone
  • Codecs: G.711 µ-law / A-law, G.729, G.722, AMR*, AMR-WB(G.722.2)*, G.726, iLBC, BV16, BV32, L16
  • Echo cancellation
  • Comfort noise utilization
  • Packet loss concealment
  • Voice Quality Metrics, including MOS
  • DHSG/EHS and 4-pin modular headset supported
  • User and administrator level passwords for login
  • Encryption of configuration files
  • HTTPS configuration and web management
  • Phone lock with PIN
  • Digest Authentication
  • Transport Layer Security (TLS)
  • Secure Real-Time Protocol (SRTP)
XML API Capabilities
  • Display control based on user actions or events
  • Dynamic Phone Configuration
  • RTP Streaming Control
  • CTI applications
  • Extensive XML documentation and sample apps
Display and Indicators
  • Monochrome LCD, 3.4” 128x48 pixel graphical backlit display, Soft white backlight for user comfort in any lighting condition
  • LED for call and message waiting indication
Networking and Provisioning
  • Dual 10/100/1000 Mbps Ethernet ports (LAN/PC}
  • Manual or Dynamic Host Configuration Protocol (DHCP) IP address setup
  • Support of multiple DHCP options: 2,12,42,43,60,66,77, 120,132,159,160
  • Time and date synchronization using SNTP
  • Quality of Service support – IEEE 802.1 p/Q VLAN and priority tagging, Type of Service (TOS), and Differentiated Services Code Point
  • Integrated HTTP/HTTPS server for web administration and maintenance, including a builtin troubleshooting section
  • Mass deployment via central provisioning of user configuration files – TFTP, FTP, HTTP, HTTPS
  • TR-069 support
  • Redundant server support, DNS-SRV, Backup proxy/registrar server support
  • RTCP support (RFC1889)
  • RTP streaming for Paging and Intercom applications
  • IEEE 802.1x
  • IETF SIP (RFC3261) and associated RFCs
  • Extensive SIP standards compliance
  • PoE Class 2
  • Dynamic PoE class changes when expansion modules are added
  • Level “V” energy efficiency rated power adapters available, 87-00012AAA-A (Europe), 87-00013AAA-A (North America), D6700-0131-48-20 (Universal)
Package Content
  • Mitel 6865 SIP Phone (80C00001AAA-A)
  • Handset and coil cord
  • Adjustable two-angle stand (35° & 60°)
  • M685 LCD Expansion Module (80C00007AAA-A)
  • M680 Paper Expansion Module (80C00010AAA-A)
  • Wall Mount Kit (80C00011AAA-A)
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